Right of withdrawal
There is a full 14-day right of withdrawal for products purchased from the online store, unless otherwise agreed or stated in your order. The 14-day period starts on the day the order is delivered to the recipient. You are responsible for any return costs. Requests for cancellation must be notified to us no later than 14 days after delivery and returned no later than 14 days after we have been informed of your wish to exercise the right of cancellation. Requests to use the right of withdrawal must be sent to info@greenleaves.gr Condition of the goods when returned
You are responsible for any deterioration in the value and quality of the product due to handling other than that considered necessary to determine the nature, properties and function of the product. This means that you must test the product in the same manner as if you were shopping in a physical store. If the item has been tested other than as described above, it is considered used and of reduced value. This means that if you cancel the purchase, you will receive a refund of a smaller portion or none of the purchase amount. It is up to Cbdleaves.co.uk to assess the condition of the item. Items are shipped back at the customer’s risk and the customer is required to be aware of the cannabis product legislation in their country. Right to Complaint
Complaints regarding errors and defects must be communicated to CBD Leaves within a reasonable time after receipt of the goods. A maximum of two months is considered a reasonable period of time, unless otherwise agreed in advance. In this regard, we will reimburse shipping costs. For returns, please contact us at: Info@greenleaves.gr Complaints are not accepted if sent cash on delivery.
